Monday, 01 December 2014 12:05

Commercial aggregators have launched online "complaints book" to Fakie

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Yandex. "market", Wikimart, "Goods @ Mail.ru" Price.ru , and eBay have created independent commercial aggregators and launched the website for receiving complaints on fake goods. According to the MEMO, Staviskoj Elina joined the German home maker

Mieletechnology. It is expected that the list of participants could expand.

The aim of this Union is quite simple: reduce the number of counterfeit products on the market. If the product turns out to be a forgery, the MEMO promise to remove it from all participating sites combining. "Yandex" refers to the official goal of the Union's joint action concerns market players e-commerce.

"We see reports of fake goods on which you have learnt on the services of note. For each message is thorough. In some cases, you may want to review the manufacturer. If it indicates that the product is counterfeit, we remove it immediately with all the aggregators, acceding to the memo. Report a phishing product can any person or organization. This must be done not later than three months after purchase. The application must specify which service you have found a product in a shop bought, attach pictures and documents confirming the fact of purchase ", the statement on the official website of the Association.

The NOTE examined received since the beginning of the year more than 19000 2014 complaints and 500000 reviews. It is noteworthy that in every other claim (50%) of customers complain about not on poor-quality goods, and in its absence. In 34% of cases, people complained at the wrong price and 3% on the "zero order reaction".

Source: MEMO


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